Local Delivery - Singapore

Courier: J&T Express
Approximate Postage Time: 2-7 Days
Charges: $5 for orders less than $50

Overseas Delivery

Courier: DHL Express Worldwide
Charges: Depending on your region, you may or may not incur VAT charges. This will be indicated during checkout when you select the shipping method.

Exchange & Returns

Refunds are only applicable if the item you selected is out of stock or if you received damaged goods. In the case of your selected item being sold out, we would offer you an option to change to another design that you prefer or do a refund if nothing else catches your eye.

All items should be returned new, unused and in their original condition as shipped. This also includes all packaging, accessories and price labels/dust bags. We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way, or, as an alternative, may reduce the amount of any applicable refund or exchange accordingly.

Items can be exchanged within 7 days from purchased date. We reserve the right not to accept any return if the product shows signs of wear or has been used or altered from its original condition in any way, or, as an alternative, may reduce the amount of any applicable refund or exchange accordingly.

The following categories are not returnable: Sale items, Reusable Masks, Disposable Masks, Made-To-Order items. Sale of these product categories is final and cannot be returned, exchanged or refunded.

Do feel free to reach out to us at enquiry@cyccustomshop.com if you could not find what you are looking for in this page.